City of Canning - Bus shelters/seats

Bus shelters/seats

Requests for new bus shelters and bus shelter seats.

Last updated on: 28 July 2023

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Urgent requests

If the request relates to broken glass from a bus shelter, please report it by contacting the City on 1300 4 CANNING (1300 422 664). You can call this number 24-hours a day for urgent/high priority assistance.
This will allow an Officer to respond with the highest priority.

Bus shelters are roofed structures at bus stops, designed to shelter bus patrons from weather as they wait for their transport.
Bus shelters can also advertise products - they are generally installed by advertising companies in agreement and in liaison with the City of Canning.
The care and maintenance of the bus shelter is the responsibility of the company under agreement with the City. Bus shelters are cleaned by Y-Stop (1300 236 242).
There are currently two advertising companies under agreement with the City for the maintenance of bus shelters: Y-Stop (previously Bench Ad), and ooh! Media (previously Adshel). Y-Stop is responsible for advertising on non-glass bus shelters, bins and seats and ooh! Media are responsible for advertising on glass shelters.
Not all bus stops within the City of Canning are allocated a shelter or seat. The City prioritises installation based on a number of factors including patronage.

The following requests can be submitted to the City:

damage to bus shelters, including damaged seats and bins (with advertising panels) at bus stops
requests for new bus shelters or seats at current bus stops
if the request relates to graffiti on bus shelters, please refer to Graffiti

Requests for new bus stops in locations where there is not currently a stop, should be directed to the Public Transport Authority on 9326 2000.

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